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Initiating a dispute on CoHostMarket for an order involves a structured process aimed at ensuring fairness and clarity.

Here's how you can start a dispute:

Access the Resolution Center: Navigate to your dashboard and locate the Resolution Center. This is your starting point for all dispute-related activities.
 

Select the Order: Within the Resolution Center, identify the specific order for which you want to initiate a dispute. This should be an order where you have significant concerns about the delivery or the terms of the agreement.

Initiate Dispute: Choose the option to 'Initiate a Dispute' for the selected order. This action is a formal step to alert both the platform and the other party (buyer or Global Expert - Freelancer) that there is a significant issue that needs resolution.

Provide Details: You will be required to fill out a form or provide a narrative explaining the nature of the dispute. This should include:

Clear Explanation of the Issue: Describe in detail what the problem is. Be specific about how the service delivery did not meet the agreed terms.

Evidence Submission: Attach or link any relevant evidence that supports your claim. This could include communication logs showing agreements or clarifications, screenshots of the service description, delivered work, or any other documentation that illustrates the discrepancy.

Desired Outcome: Specify what resolution you are seeking. This could be a refund, partial compensation, rework of the service, or any other remedy that you deem fair.

Submit the Dispute: After filling in all the necessary details and attaching evidence, submit the dispute for review. CoHostMarket’s dispute resolution team will then review the case and may reach out for further information or clarification.

Engage in the Resolution Process: Be prepared to engage in a dialogue as part of the dispute resolution process. This might involve further clarifications, negotiations, or mediation efforts facilitated by CoHostMarket.

Remember, initiating a dispute should be a considered decision, as it impacts your relationship with the client and your standing on the platform. It’s recommended to attempt to resolve issues directly with the other party before escalating to a formal dispute. However, if direct resolution is not possible, the dispute process is there to ensure a fair and objective review of the situation.