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The time frame for resolving disputes on CoHostMarket, particularly concerning online services, digital products, or consultations, varies based on several factors. Our goal is to address and resolve disputes efficiently while ensuring fairness and thoroughness. Here's what you can expect:

Initial Review: Once a dispute is filed, our team initiates the review process. This involves understanding the nature of the dispute, the services involved, and the concerns raised by both parties. We strive to commence this initial review promptly after the dispute is raised.

Response Time for Parties: The speed of the resolution process often hinges on how quickly and comprehensively both parties respond to our inquiries and requests for information. Prompt and detailed responses can significantly expedite the process.

Complexity of the Case: The nature and complexity of the dispute play a key role in the duration of the resolution process. Disputes involving intricate details about online consultations, specific aspects of digital products, or unique service features may require more time to assess thoroughly.

Investigation and Mediation: Our team may need to conduct a more in-depth investigation into the claims made by both parties. This could involve reviewing communication logs, service descriptions, delivered products, and any other relevant documentation. We may also attempt to mediate between the parties to reach an amicable resolution.

Final Decision: Once all necessary information is gathered and reviewed, our team will make a final decision. We aim to ensure that this decision is fair, based on the evidence presented, and aligns with our platform's policies and standards.

Communication: Throughout the dispute resolution process, we keep both parties informed about the progress and any decisions made. Transparency and clear communication are key components of our approach.

Typically, the dispute resolution process can be resolved within a few days to a week. However, more complex cases may take longer, especially if additional information or clarification is required. Our priority is to ensure a fair and just outcome for all parties involved, based on the specifics of the case and our platform's guidelines.