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In cases where a dispute on CoHostMarket is resolved in favor of the buyer, the outcome can vary based on the specifics of the dispute and the findings of our resolution team.

The following are potential consequences if a dispute is resolved in the buyer’s favor:

Refunds: The buyer may be entitled to a full or partial refund. The extent of the refund typically depends on the portion of the service that was deemed unsatisfactory or not delivered as per the agreement. A full refund is generally issued if the service provided is found to be entirely below the agreed standards, while a partial refund may be applicable in cases where some aspects of the service were delivered satisfactorily.

Service Revisions: In some cases, instead of a refund, the resolution might involve the freelancer revising or completing the service to meet the agreed standards. This is often a viable solution when there is a possibility for the freelancer to rectify the issues without starting from scratch.

Impact on Freelancer’s Profile: Resolutions in favor of the buyer may affect the freelancer’s ratings and reviews on the platform. Negative feedback might be reflected in the freelancer’s profile, which can influence their future opportunities and reputation.

Learning and Improvement: Such instances also serve as an opportunity for freelancers to learn from feedback and improve their service offerings. Understanding the reasons behind the dispute resolution can guide freelancers in enhancing their service quality, communication, and overall client management.

Policy Adherence Reminder: A resolution in the buyer’s favor often highlights the importance of adhering to CoHostMarket’s policies and service standards. It serves as a reminder for freelancers to ensure their services align with what is promised and agreed upon in their service descriptions and agreements.

Future Dispute Avoidance: These experiences can be informative for freelancers on how to better manage client expectations and avoid similar disputes in the future.

It’s important to note that our dispute resolution process is designed to be fair and impartial, aiming to protect the interests of both buyers and freelancers while maintaining the integrity of the marketplace. Freelancers are encouraged to learn from these experiences to foster better client relationships and service standards on CoHostMarket.