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If the buyer remains unresponsive during a dispute on CoHostMarket, the situation is addressed as follows:

Timeframe for Response: CoHostMarket typically provides a specific timeframe for both parties to respond to a dispute, usually one week. This period allows sufficient time for buyers to present their side of the story or counter any claims made by the freelancer.

Automated Reminders: During the dispute resolution timeframe, automated reminders might be sent to the unresponsive buyer, urging them to participate in the process. This ensures that the buyer is aware of the dispute and has every opportunity to respond.

Resolution Based on Available Information: If the buyer fails to respond within the stipulated timeframe, the dispute resolution team will proceed to make a decision based on the information and evidence already submitted by the freelancer. The absence of the buyer's input maylead the team to rely solely on the freelancer's provided details.

Encouragement for Participation: CoHostMarket encourages both freelancers and buyers to actively engage in the dispute resolution process. Active participation from both sides leads to a fairer and more balanced resolution.

Final Decision: The decision made in the absence of the buyer's response is considered final. It aims to resolve the dispute based on the platform’s policies, the service agreement terms, and the evidence provided by the freelancer.

Post-Resolution Communication: After a decision is made, both parties are notified of the outcome. If the buyer remains unresponsive even after the resolution, the decision stands, and the respective adjustments (refunds, payment releases, etc.) are implemented as per the resolution.

Exceptional Circumstances: In certain exceptional cases, if the buyer later presents a valid reason for their non-response, CoHostMarket may consider reviewing the dispute again. However, this is typically rare and depends on the platform’s discretion.

In summary, non-response from a buyer leads to a decision based on the freelancer's submissions. CoHostMarket's dispute resolution process is designed to be fair and equitable, taking into account the available information to resolve disputes effectively.