Got questions? We've got answers

At Hostpro Market, we prioritize maintaining a secure, transparent, and professional environment for our users. Account warnings or suspensions are measures we employ to safeguard the integrity of our platform.

Here are some primary reasons that might lead to such actions:

Incomplete Profile and Missing Essential Details:

Profiles serve as the first impression to potential clients. Incomplete profiles or those missing mandatory information may be subject to warnings or suspensions.

Unauthorized Sharing of Contact Information:

To ensure the safety and privacy of our users, sharing direct contact details, such as phone numbers or email addresses, either on your profile or within chats, is strictly prohibited.

Transactions Outside Hostpro Market:

Attempting or conducting transactions off the platform not only breaches our terms but also risks the security and interests of both parties involved. Such violations can lead to immediate account suspension.

Consistent Non-Responsiveness:

Timely communication is key to successful collaborations. Consistently ignoring or delaying responses to clients can result in warnings, and repeated behavior might lead to stricter actions.

Frequent Order Cancellations:

Excessive cancellations disrupt the platform's workflow and erode trust with clients. Service providers with a high cancellation rate may face warnings or suspensions.

Accumulating Low Ratings or Multiple Complaints:

Continuous low ratings or numerous complaints are indicative of subpar service quality. Persistent issues in this area will lead to warnings and, if unresolved, potential account suspension.

To foster a thriving, reliable, and professional ecosystem, we implore all users to adhere strictly to Hostpro Market’s terms of service and Community Guidelines. By upholding these standards and working with integrity, service providers can establish fruitful and enduring relationships with their clients on Hostpro Market.