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What should I do if an interview booking is cancelled?

If an interview booking is cancelled on CoHostMarket, it can be due to various reasons such as the service provider’s non-response, unavailability, or other unforeseen circumstances. Here’s a detailed guide on what to do next:

Reasons for Cancellation

  • Non-Response from Service Provider: If the service provider did not respond within the 48-hour window, the system automatically cancels the request.
  • Service Provider Unavailability: The service provider might have declined the interview due to their unavailability or other commitments.
  • Technical Issues: Occasionally, technical issues may lead to cancellations. In such cases, you can reinitiate the process.

Next Steps After Cancellation

  • Receive Notification: You will receive a notification informing you of the cancellation. This notification will provide details about the reason for the cancellation.
  • Refund of Interview Fee: If the cancellation is due to a non-response from the service provider, the $5 interview booking fee will not be charged to your account.
  • Re-Search for Providers: Utilize the search feature to find and contact alternative service providers. CoHostMarket’s advanced filters can help you quickly identify other suitable professionals.

 

Booking Another Interview

  • Explore Other Providers: Go back to the CoHostMarket platform and browse through other available service providers. Make use of filters to match your specific requirements such as location, service type, and pricing.
  • Send New Request: Once you find another suitable provider, you can send a new interview request. Ensure your profile is complete and detailed to attract responses.
  • Direct Communication: Consider sending a direct message to the service provider to express your interest and inquire about their availability before sending a formal interview request.

 

Consider One-Time Service Packages

If repeated interview cancellations occur, you might want to explore one-time service packages offered by local service providers. These packages can be purchased without needing an interview, providing immediate access to the services you require.

Contact Support for Assistance

If you face repeated cancellations or need further assistance, don’t hesitate to contact our support team. They are available to help resolve any issues and ensure you have a smooth experience on CoHostMarket.

By following these steps, you can handle interview cancellations efficiently and continue to find the right service provider for your short-term rental needs on CoHostMarket.

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