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Review Process During Temporary Restriction for Local Providers

Learn about the temporary restriction review period for local service providers on CoHostMarket. Find out what to expect and how to navigate this period effectively.

Overview

The temporary restriction review period is a crucial phase designed to assess a local service provider's compliance with platform guidelines. This period allows you to address any issues or violations, ensuring you meet CoHostMarket’s standards.

What to Expect

During this period, your account activities may be limited. However, it's essential to remain proactive and cooperative. Here’s what you can expect:

  • Active Order Management: You will retain access to active orders, allowing you to communicate with clients, deliver work, and manage modifications or revisions as necessary.
  • Communication Channels: Maintain open lines of communication with clients to address queries and provide updates on ongoing projects.
  • Access to Funds: Cleared funds or funds in the process of clearing remain accessible, and you can withdraw these funds following the usual withdrawal guidelines.
  • Compliance Demonstration: Use this period to rectify any previous misunderstandings and show your commitment to platform policies.

Common Issues and Solutions

Here are some common issues you might encounter during the review period and how to address them:

  • Inactivity: Ensure you remain active and responsive during the review period to demonstrate your commitment to resolving the issue.
  • Communication Breakdown: If communication with clients is challenging, seek assistance from our support team to mediate and facilitate smooth interactions.
  • Documentation: Keep thorough documentation of your communications and actions taken during this period to provide evidence of your compliance efforts.

Outcome of the Review

At the end of the review period, the CoHostMarket team will evaluate your actions and overall adherence to platform rules. Based on this assessment, the following outcomes are possible:

  • Reinstatement: Your account may be fully reinstated if you have demonstrated compliance with platform guidelines.
  • Extended Restriction: Your account may continue under restriction with additional monitoring if further issues are identified.
  • Permanent Suspension: In cases of severe or unresolved issues, your account may face permanent suspension.

Contact Support

If you encounter any issues or have questions during the temporary restriction review period, our support team is here to help. Contact us through your Inbox messages or visit our Contact Us page for assistance.

For more detailed information, you can also visit our Help Center.

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